Terms of service
Last updated: 21 October 2026
In short: use Dmbotics on your own Instagram professional account, follow Instagram's rules, don't spam, and you're responsible for what your automatic replies say. We work hard to keep your account safe, but Instagram makes its own decisions, so we can't guarantee them.
1. About these terms
These terms are an agreement between you and Dmbotics ("we", "us") for using the Dmbotics web app and website. By creating an account or using Dmbotics, you agree to them. If you don't agree, please don't use Dmbotics.
2. Who can use Dmbotics
- You must be at least 18 years old.
- You must connect only Instagram Business or Creator accounts that you own or are authorised to manage.
- You must give accurate account details and keep your password safe. You're responsible for activity on your account.
3. What Dmbotics does
Dmbotics automatically replies to comments, DMs and story interactions on your Instagram account, based on the rules you set up. It connects through Meta's official Instagram API. Dmbotics is an independent product and is not affiliated with, endorsed or sponsored by Meta or Instagram.
4. Your responsibilities
- Follow Instagram's Terms of Use, Community Guidelines and Meta's platform policies.
- You're responsible for the content of your rules and automatic messages, including links and files you share.
- Don't use Dmbotics for spam, harassment, scams, misleading offers, illegal content, or to message people who haven't interacted with you.
- If you collect followers' emails or phone numbers (leads), use them only for what people agreed to, and delete them when asked.
- Don't try to break, overload, copy or reverse-engineer Dmbotics, or access other users' data.
5. Account safety and Instagram's decisions
Dmbotics paces replies, keeps well within Instagram's limits, and pauses if Instagram blocks sending. However, Instagram alone decides how it treats accounts and apps, and may change its rules, limits or API at any time. We can't guarantee that every message will be delivered, or that Instagram will never limit or restrict an account.
6. Plans and payments
- Dmbotics offers a free plan and paid plans. Current plans and prices are shown in the app before you pay.
- We never charge per contact or per message, and never take a cut of your earnings.
- Payments are processed by Razorpay. Prices are in Indian rupees and include applicable taxes unless stated otherwise.
- Refunds: [REFUND POLICY: to be added before paid plans launch].
7. Your content and data
Your rules, messages and files stay yours. You give us permission to store and process them only to run Dmbotics for you. How we handle data is explained in our Privacy policy, and you can delete it any time (see Data deletion).
8. Availability and changes
We aim to keep Dmbotics running smoothly but can't promise it will always be available or error-free. We may improve, change or remove features. For important changes to these terms, we'll update the date above and tell users by email or in the app.
9. Suspension and ending your account
You can stop using Dmbotics and delete your account at any time. We may suspend or close an account that breaks these terms or Instagram's rules, or that puts other people or the service at risk. Where reasonable, we'll explain why.
10. Limits of our liability
Dmbotics is provided "as is". To the extent the law allows, we're not liable for indirect or consequential losses, such as lost followers, sales or business, or for actions Instagram takes on your account. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.
11. Governing law
These terms are governed by the laws of India. Disputes are subject to the courts of Pune, India.
12. Contact
Questions about these terms? Email [email protected].